Bayside Care Club
In keeping with our goal to make your pet’s comfort and needs our utmost priority and providing the ultimate in pet hospitality and care, Bayside Pet Resort offers a proactive wellness program called Bayside Care Club. This program is designed to give our lodging clients added peace of mind.
Download the Medical Intake Form here.
The fee per pet is $5.00 per lodging stay. The program covers any unexpected illness or injury during your pet’s lodging stay, or within 72 hours of your pet’s departure from the facility. For example, if your pet is seen by a veterinarian for an upset stomach or lameness while at Bayside or within 72 hours after lodging departure, Bayside Care Club would provide up to $250.00 for veterinary care.
The program does not cover any routine visits, vaccinations, pre-existing illness, chronic health or medical conditions, or injury caused by one of your pets to another if they share a lodging space at your request. As all pets must meet our vaccination requirements, including Bordetella and Canine Influenza Virus, this policy does not cover Kennel Cough, Canine Influenza Virus, nor feline upper respiratory illness.
Bayside Care Club FAQs
What is Bayside Care Club?
It is a proactive protection program to cover unexpected illnesses or injuries while pets are lodged at Bayside and within 72 hours of their departure date.
Why did Bayside decide to offer this unique program?
We decided to offer this unique program as a natural expansion of our commitment to providing our pet clients and their owners with the best possible protection, combined with all of our other programs and services.
What does the wellness program cover?
The program covers any unexpected illness or injury during your pet’s lodging stay, or within 72 hours of your pet’s departure from the facility, excluding Bordetella and Canine Influenza Virus. For example, if your pet is seen by a veterinarian for an upset stomach or lameness while at Bayside or within 72 hours after lodging departure, Bayside Care Club would provide up to $250.00 for its veterinary care.
What happens if the charges exceed $250.00?
Pet owners are responsible for all charges exceeding the $250.00 maximum coverage amount.
What is the length of time that a pet can receive coverage?
A pet is covered for veterinary treatment performed during the time it is lodged at Bayside Pet Resort and up to 72 hours after its lodging departure.
What kind of documentation does Bayside require before a Bayside Care Club claim is paid?
Bayside Pet Resort requires that all original claims for veterinary services be submitted to them within two weeks of your pet’s lodging departure for payment or reimbursement. Bayside also requires that your veterinarian forward diagnosis and treatment plan to them prior to payment or reimbursement.
What is the cost of this program?
The cost is $5.00 per pet per lodging stay.
Can I decline coverage?
Yes. Per the lodging contract, Bayside Pet Resort will do whatever is deemed necessary for the health and well-being of your pet. You agree to pay for any and all expenses relating to same. Every effort will be made to contact you or your emergency contact if your pet requires medical attention.
Is Bayside Care Club offered to Daycare and/or Grooming clients?
At this time Bayside Care Club is not extended to Daycare and/or Grooming clients, this may be re-evaluated at a later date.